You may return new, unopened, undecorated, unpersonalized Duck Bill® Money Clips within 30 days of delivery for a full refund. Duck Bill® will cover the return shipping cost if the return is due to a Duck Bill® error (you received an incorrect or defective item, etc.).
You can expect to receive your refund within four weeks of giving your package to the return shipper, likely much sooner. It will take time for us to receive your return from the shipper (5 to 10 business days), process your return once we receive it (3 to 5 business days), and process the refund request (5 to 10 business days).
Communication is key, so If you need to return an item, please contact us with your order number and clear details. Duck Bill® will respond quickly with next steps.
We can ship to virtually any address in the world.
When you ship to anywhere in the United Sates, Duck Bill® ships your order free by USPS Priority Mail, tracked and insured, with delivery of 1-3 days from shipment date. If you order a non-personalized Duck Bill® Money Clip, your order ships within 24 hours of receipt.
If you order a personalized Duck Bill® Money Clip your order ships within 5 days of receipt.
If you need your U.S. order to arrive sooner, you have the option to buy USPS Priority Mail Express overnight shipping.
When you ship to anywhere else in the world, your shipping options are to buy either USPS Priority Mail International with delivery of 6-10 business days, or USPS Priority Express International with delivery of 3-5 business days.
We will estimate shipping and delivery dates using the shipping options you choose.
USPS shipping rates are either flat-rate or weight-based. Duck Bill® ships flat-rate when possible. When a shipment requires a weight-based shipping method, weights will be rounded up to the next full pound.